Terms of Use

Bakelicious Internet Website and Applications

Bakelicious Ltd and any of its group companies in the Republic of Ireland (collectively known as the "Bakelicious" or "us") have created a website and applications (the “Websites and Apps”) for your personal entertainment, information and communication.

Use of our Website and Apps is subject to the terms (“Terms”) set out below and all applicable laws.

By accessing, browsing, using or registering with any of our Website and Apps, you confirm that you have read, understood and agree to these Terms in their entirety and all other applicable laws. If you do not agree to these Terms in their entirety you must stop using the Website and Apps.

WHAT YOU CAN USE ON OUR WEBSITES

You may, subject to the provisions on Ownership of Rights below, download one copy of the materials contained in or displayed on the Website and Apps and print off pages from the Websites and Apps for non-commercial personal use only, provided that (a) you do not remove or alter any copyright and other proprietary notices contained on the materials and (b) all use is for lawful purposes only. Neither the content of the Website and Apps nor any part of them may be distributed, reproduced, modified, transmitted, reused, re-posted or used for public or commercial purposes without Bakelicious' prior written permission.

If you download any software from the Website and Apps, the software, including all files, images, contained in or generated by the software and accompanying data (together, the "Software") are deemed to be licensed to you by Bakelicious. Neither title nor any intellectual property rights are transferred to you, but remain with Bakelicious’. You may not resell, decompile, reverse engineer, disassemble or otherwise convert the Software to a human perceivable form. Either of us may terminate the licence at any time immediately with or without notice and on such termination you must destroy all materials including (but not limited to) the Software obtained from the Website and Apps and all copies. If you are a corporate customer and would like to request permission to use photography or other content from the Website and Apps, please contact our PR department by writing to us at our registered office address or emailing us at info@letseatin.ie.

OUR PRIVACY POLICY

Bakelicious respects concerns about the privacy of your personal information. Please review our Privacy Policy for how we collect, use, disclose and manage your personal information.

PASSWORD AND ACCOUNT SECURITY

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Bakelicious shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

INTELLECTUAL PROPERTY

The intellection property contained within and collected from the Website and Apps belongs to Bakelicious. The Website and Apps; and the content, functionality and design of the Website and Apps is protected in Ireland and elsewhere in the world by copyrights, trademarks, designs and/or design rights and other intellectual property rights either used by us under licence from a third party or owned by Bakelicious or together with our respective franchisees and certain selected companies (which are either our partners who perform a function such as prize-provision within our promotions and offers, or agencies and suppliers whom we have retained to assist us to more effectively fulfil orders, manage and conduct promotions and offers, provide technical assistance and support and perform other functions to support our marketing activities).None of the Website and Apps, the Website and Apps content, the Website and Apps functionality or the Website and Apps design, nor any part of any of each, may be used in any manner whatsoever, except either as provided for in these Terms or in the text on the Website and Apps or within the strict terms of the written permission of Bakelicious obtained for the proposed use in advance of such use (and in respect of which Bakelicious neither warrants nor represents that your proposed use will not infringe any third party rights).

EXCLUSIONS OF LIABILITY

The materials contained in or displayed on the Website and Apps are provided "as is" and without warranties or representations of any kind either expressed or implied. Bakelicious disclaims all warranties of satisfactory quality and fitness for a particular purpose and that content, information displayed in or on the Websites and Apps is accurate, complete up-to-date and/or does not infringe the rights of any third party. Bakelicious does not warrant that the functions contained in the materials will be uninterrupted or error-free. Bakelicious will not be liable for any damages or injury howsoever caused including, but not limited to, any failure of performance, error, omission, interruption, defect, delay in operation of transmission, computer virus, or line failure. Bakelicious will not be liable for any damages or injury that results from the use of, or the inability to use, the materials in the Website and Apps howsoever caused.

Bakelicious uses reasonable efforts to ensure that the Website and Apps are free from viruses and other malicious content. However, Bakelicious and any other party involved in producing or delivering the Website and Apps assume no responsibility, and shall not be liable for any damage to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Website and Apps or your downloading of any materials, data, text, images, video or audio from the Website and Apps. Except where required by applicable law, Bakelicious shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the Website and Apps.

The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of Bakelicious. Any exclusion or restriction of liability contained in these Terms of Use shall apply only to the fullest extent permitted by the laws of the Republic of Ireland.

WHO OWNS THE MATERIAL YOU SEND TO US?

Any communication or material you transmit to the Website and Apps by electronic mail or otherwise, including any data, questions, comments, suggestions, ideas, graphics or the like is, and will be treated as, non-confidential and non-proprietary but we shall comply with our Privacy Policy in respect of any personal information we receive from you. Anything you transmit or post shall, subject to our Privacy Policy, become the exclusive property of and may be used Bakelicious or other members of Bakelicious and by this expression we mean Bakelicious together with our franchisees (please be aware that almost all of our stores are franchised) and certain companies performing services on our behalf (such as direct marketing agents) at any time and for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, Bakelicious is free to use any ideas, concepts, know-how or techniques contained in any communication you send to the Website and Apps for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information.

Further to the above, depending on how you log on and register in order to submit your communication, your Facebook profile name, Google user name, email user name or any other use name (but not your email address) may be included with any publication or re-publication of the contents of your communication.

OWNERSHIP OF TRADE MARKS

The trademarks and logos (the "Trade Marks") displayed on the Websites and Apps include the registered and unregistered trade marks of Bakelicious and of other businesses. Nothing in these Terms on the Websites and Apps may be construed as granting any licence or right to use any of the Trade Marks without the prior written permission of Bakelicious or other proprietor of the Trade Marks. Any use of the Trade Marks or any other content on the Website and Apps except as provided in these Terms is strictly prohibited.

LINKS TO OTHER WEBSITES AND APPS

Bakelicious has not reviewed any websites and applications linked to the Website and Apps and is not responsible for and does not endorse the content of any off-website pages or any other websites and applications linked to the Website and Apps. Your linking to any other off-website pages or other websites and applications is entirely at your own risk. Unless otherwise stated or the context requires otherwise, the Website and Apps relate to the business of Bakelicious in the Republic of Ireland.

Any prize promotions contained on the Website or Apps shall also be governed by the particular terms and conditions for that prize promotion.

Bakelicious controls and operates the Website and Apps from its registered office. All communications regarding the Website and Apps should be addressed to Bakelicious, BBQ Centre, Old Bray Road, Shankill, Co Dublin.

COOKIES

By accessing, browsing, using or registering with any of the Websites and Apps you confirm that you are accepting any cookies which the Websites and/or Apps use. Please refer to our Cookies section for full details about the cookies we use and what they do.

CHANGES

All information given on the Websites and Apps applies to the Republic of Ireland only and is correct at the time of going to press, but is subject to change without notice. It is not intended to give rise to any legally binding obligation and may not be considered to make any representation on any matter.

THIRD PARTY RIGHTS

Only you and Bakelicious shall be entitled to enforce the Terms. No third party shall be entitled to enforce any of these Terms, whether by virtue of the Contracts (rights of Third Parties) Act 1999 or otherwise.

LAW, JURISDICTION & LANGUAGE

Any matter that arises out of your use of the Website and Apps shall be governed Irish law and subject to the exclusive jurisdiction of the courts of the Republic of Ireland. All contracts shall be construed in English. You are responsible for compliance with applicable local laws relating to the use of or otherwise connected with the Website and Apps. To the extent that the Website and Apps or any activity contemplated by them would infringe any law of a jurisdiction other than the Republic of Ireland, then you are prohibited from accessing the Website and Apps or attempting to carry on any such offending activity and this provision shall override all other provisions of these Terms.

Contacting Us

If there are any questions regarding these terms & conditions you may contact us using the information below.

Bakelicious,
BBQ Centre, Old Bray Road, Shankill, Co Dublin.

Terms of Sale, Refund & Return Policy

These Terms and Conditions apply to all purchases made by you, the customer, from us, Bakelicious Ltd

CUSTOMER SERVICE

We are committed to total customer care, If however you feel that something is unsatisfactory and a return may be warranted then please feel free to contact a member of our customer service team in-store who will be happy to assist you and will make every effort to resolve the matter to your satisfaction. You can also email: info@bakelicious.ie

PAYMENT FOR ORDERS

Full payment for orders is required when booking. This can be done through our secure online payments system.

ORDERING

A minimum notice period is required for all orders. Each product online will have a minimum date for availability.

We aim to have your order ready for the day chosen by you for delivery or collection from our address at Bakelicious, BBQ Centre, Old Bray Rd, Shankill, Co Dublin. However if any delays occur we will notify you as early as possible.

During peak times our availability dates may change.

It is your responsibility to ensure that the details provided by you for the purpose of ordering products from us are correct and that you have the necessary credit limits and/or authority to use the credit or debit card you present to us.

For custom cake orders please email us any design ideas, colour schemes etc to info@bakelicious.ie. Any cake ordered from a picture from another cake maker can only be used as inspiration and your order will not be an exact replica of the cake. However we will try our best to reach the desired finish and look of your chosen cake.

VAT

Prices on our website include VAT at the appropriate rate.

RIGHT TO CANCEL

Orders can only be cancelled within the first 2 hours of placing an order.

REFUND POLICY

Bakelicious will endeavour to deal with your complaint within 24 hours. Refunds, where applicable, will be issued in the same form as payment was made and will be provided within 5 working days. Refunds will be issued in line with Consumer rights policies and will not apply to custom cake orders.

STATUTORY RIGHTS

To obtain a refund you will be required to return the goods to us in the same condition as they arrived. For quality control purposes food items need to returned so that we can examine the nature of the complaint and address it appropriately.

Failure to present the food item(s) back to Bakelicious may hamper your ability to receive a refund.

ERRORS

Every effort has been made to ensure that the information supplied is correct at the time of going to press.

By purchasing products from us, you agree to these terms of sale Bakelicious have the right to revise these terms and conditions including prices at any time.

We also have the right to decline service to any individual customer.

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